Advance America Customer Service

At Advance America, your experience is our priority. Our dedicated team is here to help, whether at the store, by chat, phone or email.

You have questions. We have answers.

Some common questions we hear:

How do online loans work?

To apply for an online load, simple click the Apply Now button to get started and the process is done completely online. Just submit your application, and you'll recieve a loan decision right away. If approved, you select your load amount and electronically sign your documents. Then, the loan is dierctly deposited into your bank account no later than the next banking day. When payments are due, the agreed upon amounts are electronically deducted from your bank account.

To Apply you must:

  • Have an active checking account
  • Have a steady source of income
  • Have a Social Security NumberĀ 
  • Have a valid and active email address
  • Must be at least 18 years of age
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